Purchase Guide

How to Acquire Chemicals from Malex Chem

A transparent, step-by-step guide to purchasing chemicals from our marketplace

Our Simple Process

From initial inquiry to final delivery, we make chemical procurement straightforward and transparent

Step 1

Step 1: Inquiry

Ask questions about our products, specifications, and services

Binding Status:

No commitment - purely informational

Details:

  • Product availability and chemical types
  • Packaging options and quantities
  • Safety data sheets and compliance
  • Pricing estimates and bulk discounts
  • Delivery timelines and shipping methods

Sample Inquiry:

"Do you supply industrial-grade sulfuric acid in 25 kg drums? What are the available concentrations and prices?"

"Can you provide safety documentation for the chemicals? Also, do you offer delivery services for large orders?"

Step 2

Step 2: Requesting a Quote

Get a detailed price offer for your specific needs

Binding Status:

Not binding until accepted

Details:

  • Itemized prices for each product
  • Minimum order quantities
  • Payment terms (cash, bank transfer)
  • Delivery timeline and shipping costs
  • Special handling fees if applicable

Example Quote:

ProductQuantityUnit PriceTotal PriceDelivery
Acetone (99.5%)100 LKsh 1,500 / LKsh 150,0005 business days
Sodium Hydroxide50 kgKsh 800 / kgKsh 40,0005 business days
Delivery FeeKsh 5,000
TotalKsh 195,000
Step 3

Step 3: Placing an Order

Confirm and commit to your purchase

Binding Status:

Legally binding agreement

Details:

  • Final product types and quantities
  • Confirmed prices as per quote
  • Shipping address and delivery date
  • Payment details and instructions
  • Special handling requirements

Sample Order:

"I accept the quote provided and would like to place an order for 100 liters of acetone and 50 kilograms of sodium hydroxide to be delivered to my warehouse by the 10th of next month. Please send payment instructions."

Step 4

After Order Confirmation

What happens next in the process

Binding Status:

We ensure smooth fulfillment

Details:

  • Order confirmation with estimated delivery
  • Payment processing (cash on delivery available)
  • Careful packaging and safe shipping
  • Tracking information provided
  • Customer support throughout

Purchase Process Summary

1. Inquiry

You ask questions about our products and services

2. Quote

We provide detailed pricing and terms

3. Order

You confirm and commit to purchase

Need Help?

If you're unsure at any step or need expert advice on chemical selection or safety, our specialists are ready to assist you.

+254 700 123 456
sales@malexchemsupplies.co.ke
Live Chat on our website

Ready to Get Started?

Begin your chemical procurement journey with Malex Chem Supplies today